Outage in ID.me
Service Degradation
Resolved MinorIncident Report
The application platform is currently experiencing a service degradation. The ID.me Engineering team is currently investigation the issue and will provide updates as soon as they become available.
Components affected
ID.me Company Employee Verification ID.me Authenticator (Android) ID.me Authenticator - Push Notification ID.me Authenticator - Code Generator ID.me Custom Groups Verification ID.me KBA-replacement Policies ID.me U2F Security Key ID.me Mobile Yubikey ID.me Teacher Verification ID.me First Responder Verification ID.me Login Services ID.me Document Verification ID.me Account Management ID.me Government Employee Verification ID.me Student Verification ID.me Health Care Provider Verification ID.me Custom Solutions ID.me NIST 800-63-3 Policies ID.me Authenticator (iOS) ID.me Alumni Verification ID.me Text message or phone call ID.me Multi-factor Authentication API ID.me Military Verification ID.me Nurse Verification ID.me NIST 800-63-2 PoliciesTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 12/11/2023 07:39PM
This incident has been resolved
MONITORING
over 2 years ago - at 12/11/2023 07:03PM
A fix has been implemented and we have confirmed the service degradation has been restored, we are currently monitoring.
IDENTIFIED
over 2 years ago - at 12/11/2023 06:41PM
The issue has been identified and we are currently working on a fix
INVESTIGATING
over 2 years ago - at 12/11/2023 06:07PM
The application platform is currently experiencing a service degradation. The ID.me Engineering team is currently investigation the issue and will provide updates as soon as they become available.
Latest ID.me outages
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