Outage in ID.me

Service Degradation

Resolved Minor
December 11, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

The application platform is currently experiencing a service degradation. The ID.me Engineering team is currently investigation the issue and will provide updates as soon as they become available.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/11/2023 07:39PM

This incident has been resolved

MONITORING about 1 year ago - at 12/11/2023 07:03PM

A fix has been implemented and we have confirmed the service degradation has been restored, we are currently monitoring.

IDENTIFIED about 1 year ago - at 12/11/2023 06:41PM

The issue has been identified and we are currently working on a fix

INVESTIGATING about 1 year ago - at 12/11/2023 06:07PM

The application platform is currently experiencing a service degradation. The ID.me Engineering team is currently investigation the issue and will provide updates as soon as they become available.

Latest ID.me outages

Platform Outage - 13 days ago
Platform Degradation - about 1 month ago
Service Degradation - 2 months ago

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