Outage in ID.me
Processing Delays
Resolved MinorIncident Report
The application platform is currently experiencing request processing delays. The ID.me Engineering team is currently investigation the issue and will provide updates as soon as they become available.
Components affected
ID.me Document Verification ID.me Login Services ID.me NIST 800-63-3 Policies ID.me NIST 800-63-2 Policies ID.me KBA-replacement PoliciesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 01/20/2024 12:26AM
This incident has been resolved.
MONITORING
over 2 years ago - at 01/20/2024 12:16AM
Processing delays have recovered and we will continue to monitor.
INVESTIGATING
over 2 years ago - at 01/20/2024 12:14AM
We are continuing to investigate this issue.
INVESTIGATING
over 2 years ago - at 01/20/2024 12:05AM
The application platform is currently experiencing request processing delays. The ID.me Engineering team is currently investigation the issue and will provide updates as soon as they become available.
Latest ID.me outages
Service Degradation - 9 days ago
Service Degradation - Authenticator App Push Notifications - about 1 month ago
Document Processing Delays - 3 months ago
Service Outage - 5 months ago
Service Outage - 6 months ago
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