Outage in ID.me

Service Provider Degradation

Resolved Minor
January 29, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We're experiencing an elevated level of application errors due to a service provider degradation and are currently looking into the issue. Status updates will be provided as soon as available.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/29/2024 11:54PM

This incident has been resolved.

MONITORING about 1 year ago - at 01/29/2024 11:13PM

A fix has been implemented and we will continue to monitor.

INVESTIGATING about 1 year ago - at 01/29/2024 10:17PM

We're experiencing an elevated level of application errors due to a service provider degradation and are currently looking into the issue. Status updates will be provided as soon as available.

Latest ID.me outages

Platform Partial Outage - 25 days ago
Platform Outage - about 2 months ago
Platform Degradation - 3 months ago
Service Degradation - 4 months ago

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