Outage in ID.me

Service Degradation

Resolved Major
March 25, 2025 - Started 7 months ago - Lasted 34 minutes
Official incident page

Incident Report

ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/26/2025 01:52AM

This incident has been resolved.

MONITORING 7 months ago - at 03/26/2025 01:48AM

We are continuing to monitor for any further issues.

MONITORING 7 months ago - at 03/26/2025 01:36AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 months ago - at 03/26/2025 01:26AM

An issue impacting a vendor is causing the partial outage to ID.me applications. We are coordinating with the vendor on a solution.

INVESTIGATING 7 months ago - at 03/26/2025 01:20AM

ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

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