Outage in ID.me

Service Degradation

Resolved Major
March 26, 2025 - Started about 2 months ago - Lasted 34 minutes
Official incident page

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Outage Details

ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/26/2025 01:52AM

This incident has been resolved.

MONITORING about 2 months ago - at 03/26/2025 01:48AM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 03/26/2025 01:36AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 03/26/2025 01:26AM

An issue impacting a vendor is causing the partial outage to ID.me applications. We are coordinating with the vendor on a solution.

INVESTIGATING about 2 months ago - at 03/26/2025 01:20AM

ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

Latest ID.me outages

Platform Outage - 24 days ago
Platform Service Partial Outage - about 2 months ago
Platform Partial Outage - 4 months ago
Platform Outage - 5 months ago

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