Outage in Infobip
Global (Europe) - Conversations service degradation
Resolved MinorIncident Report
We are experiencing a degradation in our conversations service that may cause slowness on your My Work view of conversations.
Our dedicated team is already working to resolve the issue and more updates will follow soon.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 09/09/2025 06:13PM
The issue has been successfully resolved, and the service is now fully operational.
During the timeframe mentioned below, you may have experienced intermittent delays and slowness in the "My Work" view of Conversations within the Global (Europe) data center.
Please note that these issues were not continuous, but occurred intermittently during that period.
Our dedicated team has located the root cause and implemented the necessary adjustments to enhance the service and ensure its ongoing stability.
Start (UTC): 29 August 2025 14:00
End (UTC): 09 September 2025 17:12
Impact: You may have experienced intermittent delays and slowness with chats in the "My Work" view of Conversations
MONITORING
9 months ago - at 09/09/2025 05:46PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
9 months ago - at 09/09/2025 05:11PM
The issue has been identified and our team is applying a fix.
INVESTIGATING
9 months ago - at 09/09/2025 04:24PM
We are experiencing a degradation in our conversations service that may cause slowness on your My Work view of conversations.
Our dedicated team is already working to resolve the issue and more updates will follow soon.
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