Outage in iQmetrix

Latency and connection issues impacting payments

Resolved Minor
January 09, 2025 - Started 5 months ago - Lasted 31 minutes
Official incident page

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Outage Details

We have reports of some clients in the Eastern region receiving errors when processing payments. Our Incident Management team is currently investigating and believe the issue may be related to an issue with Microsoft Azure services. More to follow.
Components affected
iQmetrix Integrated Payments
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 01/09/2025 04:32PM

Our Incident Management team has given the all clear for this issue. If you continue to experience problems, please reach out to our support team for investigation.

IDENTIFIED 5 months ago - at 01/09/2025 04:02PM

We have reports of some clients in the Eastern region receiving errors when processing payments. Our Incident Management team is currently investigating and believe the issue may be related to an issue with Microsoft Azure services. More to follow.

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