Outage in IT Glue

Scheduled Maintenance - IT Glue and MyGlue in Read Only mode - NA Datacenter only - 7-10PM EST

Resolved Minor
February 28, 2022 - Started about 3 years ago - Lasted 29 days
Official incident page

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Outage Details

It has been necessary to extend the planned database maintenance between 7:00PM and 10:00PM EST. All data is accessible in Read Only mode, and editing will not be possible until after the window is complete.
Components affected
IT Glue North America Primary File Services IT Glue North America Primary Application Services
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 02/28/2022 03:24AM

Due to internal AWS database actions taking longer than expected, the maintenance time has been extended by another hour. Now expected to complete at 11pm EST

MONITORING about 3 years ago - at 02/28/2022 01:36AM

We are continuing to monitor for any further issues.

MONITORING about 3 years ago - at 02/28/2022 01:36AM

It has been necessary to extend the planned database maintenance between 7:00PM and 10:00PM EST. All data is accessible in Read Only mode, and editing will not be possible until after the window is complete.

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