Outage in Iterable

Ingestion Delay

Resolved Minor
June 30, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing ingestion delays across multiple clusters. We are investigating this issue. This impact will result in Campaign Analytics loading slower, uploads taking longer than normal to, and Journeys slower to show users in the journey.
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 06/30/2022 07:39PM

The steps to resolve that our engineering team has implemented look to have worked.
We are still monitoring this issue as Iterable catches up with the delay.

IDENTIFIED about 3 years ago - at 06/30/2022 06:59PM

We have identified the cause of the ingestion lag and have taken steps to mitigate it. Iterable is still catching up from the previous delay. We will still see some delays. However, everything is currently improving.

INVESTIGATING about 3 years ago - at 06/30/2022 06:32PM

We are currently experiencing ingestion delays across multiple clusters. We are investigating this issue.
This impact will result in Campaign Analytics loading slower, uploads taking longer than normal to, and Journeys slower to show users in the journey.

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