Outage in Iterable
API ingestion failure
Resolved Minor
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Outage Details
Components affected
Iterable APILatest Updates ( sorted recent to last )
The issue has been resolved by rotating the expired certificates, and the previously observed ingestion lag has subsided.
The ingestion delay is still ongoing, and the team is in the process of updating the expired certificates.
We are continuing to investigate this issue.
Beginning at approximately 7:44 PM PST customers may have experienced API ingestion delay across multiple endpoints. As of approximately 8:41 pm PST here we have seen SSL handshake failure and team is investigating to resolve the issue. If you have any questions or believe you were impacted during this incident window please reach out to support@iterable.com or your customer success manager
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