Outage in Jira Software

Media platform issue affecting multiple features

Resolved Minor
December 16, 2022 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue with our media platform that is impacting Jira and Confluence Cloud customers. We will provide more details within the next hour.
Components affected
Jira Software Administration Jira Software Create and edit Jira Software Viewing content

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/16/2022 04:54PM

Between 14:00 UTC to 15:30 UTC, we experienced an issue with our media platform that for Jira and Confluence Cloud. The issue has been resolved and the service is operating normally.

INVESTIGATING almost 3 years ago - at 12/16/2022 03:49PM

We are investigating an issue with our media platform that is impacting Jira and Confluence Cloud customers. We will provide more details within the next hour.

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