Outage in Jira Software

Issue with Team Fields and User Picker

Resolved Major
October 29, 2024 - Started about 2 months ago - Lasted 43 minutes
Official incident page

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Outage Details

We are investigating issues with Team Fields, which does not provide existing options to be updated, and also User Picker functionality not working. We will provide updates here soon.
Components affected
Jira Software Search
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/29/2024 10:25AM

Between 07:30 UTC to 09:X30 UTC, we experienced issues with user mentions for Confluence, and Team fields and User Picker in Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.

INVESTIGATING about 2 months ago - at 10/29/2024 09:43AM

We are investigating issues with Team Fields, which does not provide existing options to be updated, and also User Picker functionality not working. We will provide updates here soon.

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