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Outage in Jira Software

Multiple Atlassian services are experiencing issues

Minor
May 08, 2026 - Started about 11 hours ago
Official incident page

Incident Report

We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

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Latest Updates ( sorted recent to last )
MONITORING about 1 hour ago - at 05/08/2026 11:12AM

Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

MONITORING about 4 hours ago - at 05/08/2026 08:03AM

We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

MONITORING about 6 hours ago - at 05/08/2026 05:53AM

The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

IDENTIFIED about 8 hours ago - at 05/08/2026 04:10AM

We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

IDENTIFIED about 8 hours ago - at 05/08/2026 04:10AM

Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

IDENTIFIED about 8 hours ago - at 05/08/2026 04:10AM

We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

IDENTIFIED about 9 hours ago - at 05/08/2026 03:00AM

Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

IDENTIFIED about 9 hours ago - at 05/08/2026 03:00AM

We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

IDENTIFIED about 10 hours ago - at 05/08/2026 02:15AM

We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

INVESTIGATING about 11 hours ago - at 05/08/2026 01:31AM

We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

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