Outage in JumpCloud

Degraded Agent Service

Resolved Minor
August 11, 2022 - Started about 3 years ago - Lasted 21 minutes
Official incident page

Incident Report

We're currently investigating reports of degraded performance or intermittent connection issues with JumpCloud's Agent for systems service. This may delay agent actions, user assignments to devices, and new device enrollments. We are investigating the cause of the issues currently, and will update the status event once resolved.
Components affected
JumpCloud Agent

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 08/10/2022 11:08PM

The issue has been identified and a fix has been implemented. We will continue to monitor JumpCloud Agent performance.

INVESTIGATING about 3 years ago - at 08/10/2022 10:48PM

We're currently investigating reports of degraded performance or intermittent connection issues with JumpCloud's Agent for systems service. This may delay agent actions, user assignments to devices, and new device enrollments.

We are investigating the cause of the issues currently, and will update the status event once resolved.

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