Is Kore.ai Down? Check current status

Check if Kore.ai is down, official outages, user-reported issues, and outages map.

Current Kore.ai status

Kore.ai is working normally

Updated from Kore.ai official status page a few minutes ago

Kore.ai not working for you?

Kore.ai service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Kore.ai Outage Map

View Kore.ai Reports Map

Track Kore.ai on your status page

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Try IsDown risk-free 14-day free trial · No credit card required

Kore.ai recent outages and downtime history

IsDown has tracked 96 incidents since started monitoring Kore.ai status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Kore.ai outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
10:24 AM CDT
Major
US Region - Service disruption due to underlying AWS issues
We would like to keep our user informed that we are observing a recurrence of service disruptions...
about 4 hours
Oct 20, 2025
04:41 AM CDT
Major
Temporary Service Disruption Linked to AWS Outage
Hello Everyone, We are aware of the ongoing outage currently reported by AWS. Our internal team...
about 4 hours
Oct 16, 2025
01:14 PM CDT
Major
XO11 partial service disruption
Dear users. We are facing partial service disruption on XO11 currently. We are doing everything ...
about 1 hour
Oct 08, 2025
12:11 PM CDT
Minor
Kore virtual assistants may be affected due to a service degradation at OpenAI end
Hello Users, This is to let you know that we have received a notification from OpenAI that they ...
about 2 hours
Oct 02, 2025
08:38 PM CDT
Major
Deepgram Upstream Network Issues
Hello Users, We have been informed that Deepgram is currently experiencing issues with its upstr...
about 5 hours
Sep 14, 2025
02:32 PM CDT
Major
[US Region Only] XO 10 SmartAssist IVR calls are experiencing partial disruption. UXO [XO11] is n...
We have observed that some incoming calls to the Kore IVA SmartAssist system are intermittently e...
about 5 hours
Sep 13, 2025
11:57 AM CDT
Major
Microsoft TTS error observed in some phone calls in French language.
We have observed Microsoft TTS errors with some calls when French characters are present in SSML....
about 1 hour
Aug 22, 2025
04:36 AM CDT
Major
Service Outage Update: Incoming Calls for Japan Customers Using AudioCodes
We are currently experiencing an issue impacting incoming calls for customers in Japan using Audi...
38 minutes
Aug 20, 2025
06:16 AM CDT
Minor
Welcome Voice Test Flow Not Working (XO-11)
Dear all, We have identified an issue within the platform (XO-11) affecting the Welcome Voice Te...
26 minutes
Jul 14, 2025
06:32 PM CDT
Minor
Investigating Analytics API Outage on the XO Platform
We are currently experiencing an Analytics API outage with the XO platform. Please note that ther...
about 4 hours
Sign up to check more outage history

Looking to track Kore.ai outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Try IsDown risk-free 14-day free trial · No credit card required

User comments about Kore.ai status

See what users are saying about Kore.ai issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • chaitanya - smart assist page not loading from past 20 min .

Kore.ai scheduled maintenances

IsDown aggregates scheduled maintenances for Kore.ai. Currently, there are 7 more maintenances scheduled.

  • Oct 24 2025
    XO Platform October Release (10.20.0/11.19.0) /XO Contact Center (v3.19.0) - US Region

    Scheduled for October 24, 2025 at 11:30 PM CDT · until 02:30 AM CDT

    We will be undergoing scheduled maintenance during this time.

  • Oct 26 2025
    XO Platform October Release (10.20.0/11.19.0) /XO Contact Center (v3.19.0) - Frankfurt Region DE

    Scheduled for October 26, 2025 at 08:30 PM CDT · until 11:30 PM CDT

    We will be undergoing scheduled maintenance during this time.

  • Oct 26 2025
    XO Platform October Release (10.20.0/11.19.0) /XO Contact Center (v3.19.0) - London EU Region

    Scheduled for October 26, 2025 at 10:30 PM CDT · until 01:30 AM CDT

    We will be undergoing scheduled maintenance during this time.

Kore.ai components or services current status

Component Status
Region - USA OK
Region-Japan OK
Region - Europe OK
SmartAssist - USA OK
Bot Channels - In all Regions OK
Third-party services we use OK
IsDown Logo

The Status Page Aggregator Built for IT Teams

Unified vendor dashboard

4522+ third-party services available to monitor

Early Outage Detection

Alerts 30+ minutes before official updates

Stop the Support Flood

Cut "is it down?" tickets by 80%

Start Monitoring Today
14-day free trial • No credit card required

AI-powered platform for creating and deploying chatbots, integrating with third-party services, and managing bot uptime across various channels and APIs.

Monitoring Kore.ai since January 2023

Tracking 38 Kore.ai services and regions

Need help? Try here:
Reach out in social media at X account.
Support at website.
Check their status page.

33 incidents in 2025

How to monitor the status of Kore.ai and all your dependencies?

IsDown is a status page aggregator that monitors if Kore.ai and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Kore.ai, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Kore.ai?

IsDown monitors Kore.ai health in almost real-time

Every few minutes we go to the status page of Kore.ai (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Kore.ai's 38 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Kore.ai, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Kore.ai and other services.

What you get when monitoring Kore.ai with IsDown

Track Kore.ai incidents and downtimes by severity

IsDown checks Kore.ai official status page for major/minor outages or downtimes. A major outage is when Kore.ai experiences a critical issue that severely affects one or more services/regions. A minor incident is when Kore.ai experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Kore.ai outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Kore.ai

Kore.ai and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Kore.ai outages and downtimes

IsDown collects all information from the outages published in Kore.ai status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Kore.ai maintenance events

Kore.ai publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Kore.ai outages that impact your business

IsDown monitors Kore.ai and all their 38 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Kore.ai but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Kore.ai and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free

Get notified imediatelly when there's an issue with Kore.ai or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Kore.ai and other services.

Start Monitoring for Free

Send outage information from Kore.ai and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Kore.ai and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free

Share Kore.ai status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Kore.ai down?'

Start Monitoring for Free

Kore.ai Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Kore.ai outages, IsDown monitors Kore.ai's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Kore.ai status page monitoring with real-time incident details.
Monitor 4,522+ services including Kore.ai in a single dashboard.
Instant Kore.ai outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Kore.ai official status and user-reported issues.
Maintenance feed for Kore.ai
Granular alerts filtering by Kore.ai components and regions.
Start Monitoring Kore.ai with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is Kore.ai down today?

Kore.ai isn't down. You can check Kore.ai status and incident details on the top of the page. IsDown continuously monitors Kore.ai official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Kore.ai status?

Kore.ai is currently operational. You can check Kore.ai status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Kore.ai outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Kore.ai down today or just slow?

Currently there's no report of Kore.ai being slow. Check on the top of the page if there are any reported problems by other users.

How are Kore.ai outages detected?

IsDown monitors the Kore.ai official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Kore.ai having an outage right now?

Kore.ai last outage was on October 20, 2025 with the title "US Region - Service disruption due to underlying AWS issues"

How to check if Kore.ai is down?

Why use IsDown to monitor Kore.ai instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Kore.ai and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Kore.ai?

IsDown and DownDetector help users determine if Kore.ai is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Kore.ai's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Ready to monitor Kore.ai and all your external dependencies?

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required