Outage in Kustomer
Investigating degraded performance
Resolved Minor
Need to monitor Kustomer outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Kustomer, and never miss an outage again.
Start Free Trial
Outage Details
We identified an issue related to platform latency. While latency has subsided, we continue to monitor the situation.
Components affected
Kustomer Channel - ChatLatest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 04/30/2022 11:52AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 3 years ago - at 04/30/2022 11:48AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 3 years ago - at 04/30/2022 11:20AM
We identified an issue related to platform latency. While latency has subsided, we continue to monitor the situation.
Latest Kustomer outages
[WORKFLOWS + ROUTING] Delays in processing Prod 2 - 4 days ago
AI Agent messages via WhatsApp and SMS are delayed - Prod 1 and 2 - about 1 month ago
[PLATFORM] [403 ERROR] [PROD 1 & 2] - about 1 month ago
Be the First to Know When Vendors Go Down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
