Outage in Kustomer

Reported Third Party Event - Postmark Pod 1 & Pod 2

Resolved Minor
July 28, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Kustomer is aware of an event reported by one of our third party vendors Postmark in Pod 1 & Pod 2 that may cause errors sending and receiving emails within the platform. Our team will continue to monitor the status with our vendor. Please expect further updates within 30 mins and reach out to support if you have additional questions or concerns. You can also follow along at https://status.postmarkapp.com/
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 07/28/2022 07:36PM

Kustomer is aware of an event affecting Postmark in Pod 1 & 2 that may cause errors sending and receiving emails within the platform. Postmark is continuing to see times for delivering emails improve. Please expect further updates within 2 hours and reach out to support at support@kustomer.com if you have additional questions or concerns. You can also continue to monitor Postmarks status page at https://status.postmarkapp.com/

IDENTIFIED about 3 years ago - at 07/28/2022 06:56PM

Kustomer is aware of an event affecting Postmark Pod 1 & Pod 2 that may cause errors sending and receiving emails within the platform. Postmark is starting to see signs of recovery. Please expect further updates within 30 minutes and reach out to support at support@kustomer.com if you have additional questions or concerns.

IDENTIFIED about 3 years ago - at 07/28/2022 06:27PM

Kustomer is aware of an event reported by one of our third party vendors Postmark in Pod 1 & Pod 2 that may cause errors sending and receiving emails within the platform. Our team will continue to monitor the status with our vendor. Please expect further updates within 30 mins and reach out to support if you have additional questions or concerns. You can also follow along at https://status.postmarkapp.com/

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