Outage in Kustomer
[WhatsApp] Delays or errors in sending outbound WhatsApp Messages from Prod 1 and 2
Resolved Minor
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Outage Details
Kustomer is monitoring an issue impacting the WhatsApp API and outbound sends from our platform. Errors will be redriven when delays and errors resolve.
Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 09/13/2023 05:08PM
All errors have been redriven. After careful monitoring, our team has found that all affected areas are fully restored. Please reach out to support at support@kustomer.com if you have additional questions or concerns.
MONITORING
about 2 years ago - at 09/13/2023 04:31PM
Kustomer is monitoring an issue impacting the WhatsApp API and outbound sends from our platform. Errors will be redriven when delays and errors resolve.
Latest Kustomer outages
[WORKFLOWS + ROUTING] Delays in processing Prod 2 - 4 days ago
AI Agent messages via WhatsApp and SMS are delayed - Prod 1 and 2 - about 1 month ago
[PLATFORM] [403 ERROR] [PROD 1 & 2] - about 1 month ago
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