[Searches] Searches return a 503 error - Prod 1

Kustomer has resolved an event affecting Searches that caused searches to be unavailable within the platform for a small number of orgs. To resolve this issue, our team has taken action to reduce CPU usage.

After careful monitoring, our team has determined that all affected areas are now fully restored. Please reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.

Kustomer has resolved an event affecting Searches that caused searches to be unavailable within the platform for a small number of orgs. To resolve this issue, our team has taken action to reduce CPU usage.

After careful monitoring, our team has determined that all affected areas are now fully restored for 99% of our customers. Please reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.

Kustomer has resolved an event affecting Searches that caused searches to be unavailable within the platform for a small number of orgs. To resolve this issue, our team has taken action to reduce CPU usage.

After careful monitoring, our team has determined that all affected areas are now fully restored for the majority of our customers, with the exception of a small number of orgs. Please reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.

Kustomer is aware of an event affecting Searches that may cause searches to be unavailable within the platform for some orgs.

Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.