Outage in Kustomer
[Prod 1] [Searches and Charts] Currently experiencing errors within the platform for some orgs
Resolved Minor
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Outage Details
Kustomer is aware of an event affecting Searches and Charts that may cause issues within the platform for some orgs at this time.
Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.
Components affected
Kustomer SearchLatest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 09/30/2024 08:32PM
Kustomer has resolved an event affecting Searches and Charts.
After careful monitoring, our team has determined that all affected areas are now fully restored. Please reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.
MONITORING
10 months ago - at 09/30/2024 05:53PM
Kustomer has implemented an update to address an event affecting Searches and Charts that may cause issues within the platform for some orgs at this time.
Our team is currently monitoring this update to ensure the issue is fully resolved. Please expect further updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.
MONITORING
10 months ago - at 09/30/2024 04:56PM
Kustomer has implemented an update to address an event affecting Searches and Charts that may cause issues within the platform for some orgs at this time.
Our team is currently monitoring this update to ensure the issue is fully resolved. Please expect further updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.
INVESTIGATING
10 months ago - at 09/30/2024 04:01PM
Kustomer is aware of an event affecting Searches and Charts that may cause issues within the platform for some orgs at this time.
Our team is still currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.
INVESTIGATING
10 months ago - at 09/30/2024 03:28PM
Kustomer is aware of an event affecting Searches and Charts that may cause issues within the platform for some orgs at this time.
Our team is still currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.
INVESTIGATING
10 months ago - at 09/30/2024 02:44PM
Kustomer is aware of an event affecting Searches and Charts that may cause issues within the platform for some orgs at this time.
Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.
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