[PLATFORM] Entire platform is experiencing some latency causing disruptions in load times (PROD1)

Kustomer has resolved an event affecting PROD1 that caused latency issues in the platform. To resolve this issue, discovered a bottleneck in our database and it has recovered. Normal speeds have returned to the platform.

After careful monitoring, our team has determined that all affected areas are now fully restored. Please reach out to Kustomer support at EMAIL or CHAT if you have additional questions or concerns.

Kustomer has implemented an update to address an event affecting PROD1 that caused latency issues in the platform.

Our team is currently monitoring this update to ensure the issue is fully resolved. Please expect further updates within the next 30 minutes, and reach out to Kustomer support through CHAT or EMAIL if you have additional questions or concerns.

Kustomer is aware of an event affecting load times in the platform that may cause latency while using or accessing the platform.

Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support through EMAIL or CHAT for any further questions or updates.

Kustomer is aware of an event affecting load times in the platform that may cause latency while using or accessing the platform.

Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support through EMAIL or CHAT for any further questions or updates.