Reported Third Party Event - [Instagram experiencing major disruptions]

Meta has resolved an event affecting Instagram Messaging that caused major disruptions causing multiple messages populating customer timelines within the platform.

After careful monitoring, our team has determined that all affected areas are now fully restored. Please reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.

Kustomer is aware of an event reported by one of our third party vendors affecting Instagram messages that may cause unusual messages populating customer timelines within the platform.

Our team is monitoring the incident and working with the vendor where possible to resolve the issue. If you are receiving an excessive amount of Instagram messages in customer timelines, turning off the Instagram Message Receive workflow temporarily will prevent further messages. To continue receiving updates from Meta, feel free to follow their status page here: https://metastatus.com/ig-messenger.

Please reach out to Support at support@kustomer.com if you have additional questions or concerns.