[TWILIO WHATSAPP & SMS] [Outbbound messages were temporarily not sending] [PROD1]

Kustomer has addressed an issue impacting Twilio Whatsapp & SMS messages that resulted in delayed transmissions. To rectify this, our team has resent all messages that were not sent during the disruption.

Following thorough monitoring, we have confirmed that our systems have been fully restored and all affected messages have been successfully resent. If you have any further questions or concerns, please contact Kustomer support at support@kustomer.com.

Kustomer has implemented an update to fix a problem in Prod 1 that was causing delays in the delivery of Twilio Whatsapp & SMS messages.

The update has been completed successfully. We have pinpointed messages that were delayed and not yet sent and are currently in the process of resending them. Our team remains committed to addressing this issue and will keep posting updates as needed. If you have any more questions or concerns, please reach out to Kustomer support at support@kustomer.com.

Kustomer has applied an update aimed at resolving an issue in Prod 1 that was delaying the sending of Twilio Whatsapp & SMS messages.

This update has been successfully executed. We have identified any messages that were affected and have not yet been sent, and are actively resending them. Our team will continue working on this and will provide further updates as necessary. Should you have any further questions or concerns, please contact Kustomer support at support@kustomer.com.

Kustomer has implemented an update to address an event affecting Twilio Whatsapp & SMS messages in Prod 1 that caused delayed sending.

The update has been successfully completed. Any impacted messages that have not sent have will been identified and re-sent. Our team is still in the process of re-sending any impacted messages and will continue to post updates. Please and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.

Kustomer has implemented an update to address an event affecting Twilio Whatsapp & SMS messages in Prod 1 that caused delayed sending.

The update has been successfully completed. Any impacted messages that have not sent have will been identified and re-sent. We are still in the process of re-sending and will continue to post updates. Please and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.

Kustomer has implemented an update to address an event affecting Twilio Whatsapp & SMS messages that caused delayed sending.

The update has been successfully completed. Any impacted messages that have not sent have will been identified and re-sent. We are still in the process of re-sending and will continue to post updates. Please and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.