Outage in Laserfiche

[US] - Some customers may experience degraded performance when accessing their repository

Resolved Minor
June 20, 2024 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating performance degradation that has been reported for some US customers when accessing their repository.
Components affected
Laserfiche Repository Service
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 06/20/2024 06:56PM

The issue has been resolved.

MONITORING about 1 year ago - at 06/20/2024 05:37PM

A fix has been implemented and repository performance should be back to normal. We'll continue monitoring the situation.

INVESTIGATING about 1 year ago - at 06/20/2024 03:07PM

We are investigating performance degradation that has been reported for some US customers when accessing their repository.

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