Outage in Lightspeed
Mobile tap Unable to reconnect
Resolved MajorIncident Report
We are currently investigating an issue affecting the connection between NYC1 terminals (Mobile Tap) and iPads.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 11/22/2024 01:19PM
The issue has been resolved, and a fix is available in POS version 24.46.1.
Please ensure you update your Lightspeed K-Series app via the App Store to apply the fix.
IDENTIFIED
over 1 year ago - at 11/22/2024 03:46AM
The issue has been identified, and a fix is being implemented in the upcoming POS version 24.46.1.
This update will be available on the App Store shortly.
IDENTIFIED
over 1 year ago - at 11/22/2024 12:00AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 1 year ago - at 11/21/2024 04:36PM
We are currently investigating an issue affecting the connection between NYC1 terminals (Mobile Tap) and iPads.
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