Meraki Outage History

Some customers experienced an inability to make changes in the Cisco Meraki dashboard due to invalid characters in device addresses. The issue prevented users from saving configuration changes, with error messages indicating the problematic characters. The incident was resolved after 2.5 hours when teams identified the root cause and applied a mitigation.

Meraki Dashboard experienced issues where some customers could not use Live Tools or view live data for their network devices. The incident lasted 5 hours and was classified as minor impact. The engineering team identified the root cause, applied a mitigation, and confirmed full resolution with all systems returning to normal operation.

Meraki Dashboard experienced issues where some customers could not use Live Tools or view live data for their network devices. The incident lasted 3.2 hours and affected the real-time monitoring capabilities of the platform. The engineering team identified the root cause, applied a mitigation, and confirmed full resolution with all systems returning to normal operation.

Meraki experienced an 18-minute incident where emails sent to their support team were bouncing back to users. Customers were unable to reach support via email and were directed to use phone hotlines or the Support Center in the Meraki Dashboard instead. The issue was fixed and monitoring confirmed the resolution.