Check if Telesmart is down, official outages, user-reported issues, and outages map.
Telesmart is undergoing maintenance
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 60 incidents since started monitoring Telesmart status in January 2025. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Telesmart outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Nov 16, 2025
06:10 AM EST
|
Major
Telesmart would like to inform you that we are currently experiencing an issue with serviced base...
|
about 1 hour |
|
Oct 22, 2025
04:04 PM EDT
|
Major
Customers in the Nelson, Tasman, the West Coast and potentially other regions may currently be ex...
|
about 4 hours |
|
Aug 17, 2025
08:21 PM EDT
|
Major
Investigating - Engineering is investigating an issue that may cause users in the Australia regio...
|
about 3 hours |
|
Jul 17, 2025
08:18 PM EDT
|
Minor
We are currently experiencing an issue with an upstream provider that is calling various calling ...
|
5 days |
|
Jun 26, 2025
05:06 PM EDT
|
Minor
Incoming Teams Direct Route calls are not being presented to Contact Centre solutions in some ins...
|
about 4 hours |
|
Jun 05, 2025
07:24 PM EDT
|
Minor
Our engineers are currently investigating this issue.
|
4 days |
|
May 01, 2025
10:25 PM EDT
|
Minor
Telesmart is currently investigating reports of an intermittent issue where Microsoft Teams call ...
|
about 1 month |
|
Apr 09, 2025
05:07 PM EDT
|
Major
Tendfor customers are currently experiencing an issue where calls are not being presented to agen...
|
about 3 hours |
|
Mar 03, 2025
03:42 PM EST
|
Minor
Microsoft is currently investigating an issue within MS Teams. Users may experience failures when...
|
about 1 hour |
|
Feb 13, 2025
08:53 PM EST
|
Minor
Cisco are currently investigating some reports of intermittent audio issues when Webex agents are...
|
3 days |
See what users are saying about Telesmart issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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IsDown aggregates scheduled maintenances for Telesmart. Currently, there are 2 more maintenances scheduled.
Scheduled for December 16, 2025 at 05:00 AM EST · until 12:00 PM EST
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled for December 18, 2025 at 05:00 AM EST · until 12:00 PM EST
Scheduled - Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Scheduled Maintenance Window -- Start: Thursday, December 18, 2025, 11:00 UTC Complete: Thursday, December 18, 2025, 18:...
| Component | Status |
|---|---|
| Hosted Voice Services | MAINTENANCE |
| Carrier Data Network | OK |
| Carrier Voice Network | OK |
| Colocation / Infrastructure as a Service | OK |
| Data Circuits / "Last Mile Access" | OK |
| Hosted Video Conferencing | OK |
| Internet Services | OK |
| Security as a Service | OK |
| Status Page Notifications | OK |
| Telesmart Website | OK |
Telesmart provides secure internet connectivity and network protection services using advanced firewalls, email filters, and peering exchanges across multiple locations.
Monitoring Telesmart since January 2025
Tracking 60 Telesmart services and regions
10 incidents in 2025
IsDown is a status page aggregator that monitors if Telesmart and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Telesmart, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Telesmart (and 4,600+ other services) and check if they are experiencing issues. We collect the status and outage information of Telesmart's 60 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Telesmart and other services.
IsDown checks Telesmart official status page for major/minor outages or downtimes. A major outage is when Telesmart experiences a critical issue that severely affects one or more services/regions. A minor incident is when Telesmart experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Telesmart outage, we send you an alert and update your dashboard and status page.
Telesmart and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Telesmart status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Telesmart publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Telesmart and all their 60 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Telesmart but also 4,600 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Telesmart and other services.
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IsDown integrates with 20+ tools. Connect the status of Telesmart and 4,600 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Telesmart down?'
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Need similar to Downdetector Telesmart alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Telesmart outages, IsDown monitors Telesmart's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Telesmart status page monitoring with real-time incident details. | ||
| Monitor 4,600+ services including Telesmart in a single dashboard. | ||
| Instant Telesmart outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Telesmart official status and user-reported issues. | ||
| Maintenance feed for Telesmart | ||
| Granular alerts filtering by Telesmart components and regions. |
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Telesmart is down. You can check Telesmart status and incident details on the top of the page. IsDown continuously monitors Telesmart official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Telesmart seems to be having problems. You can check Telesmart status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Telesmart might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Telesmart official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Telesmart last outage was on November 16, 2025 with the title "Network outage - Caduceus datacentre"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Telesmart and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Telesmart is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Telesmart's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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