Check if Telesmart is down, recent outages, user-reported issues, and outages map.
Telesmart is working normally
Last checked from Telesmart's status page a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 58 incidents since started monitoring Telesmart status in January 2025. We collect data from 4480+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 1 month ago · lasted about 3 hours
Investigating - Engineering is investigating an issue that may cause users in the Australia region to experience intermittent failures while placing or receiving calls. We are working towards service restoration and apologize for any inconvenienc...
2 months ago · lasted 5 days
We are currently experiencing an issue with an upstream provider that is calling various calling problems for customers. We are working on identifying and resolving this issue. We will update this page in 30min with progress.
3 months ago · lasted about 4 hours
Incoming Teams Direct Route calls are not being presented to Contact Centre solutions in some instances. Our Engineers are investigating the root cause. If you are experiencing this issue, please contact out Helpdesk. NZ 0800 835376 (TELESMART) h...
We've tracked and collected 58 incidents since started monitoring Telesmart status
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IsDown aggregates scheduled maintenances for Telesmart. Currently, there are 4 more maintenances scheduled.
Scheduled for September 23, 2025 at 07:00 AM EDT · until 02:00 PM EDT
Scheduled - Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Scheduled Maintenance Window -- Start: Tuesday, September 23, 2025, 11:00 UTC Complete: Tuesday, September 23, 2025, 18:...
Scheduled for September 24, 2025 at 08:00 AM EDT · until 03:00 PM EDT
Scheduled - Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Scheduled Maintenance Window -- Start: Wednesday, September 24, 2025, 12:00 UTC Complete: Wednesday, September 24, 2025,...
Scheduled for September 25, 2025 at 07:00 AM EDT · until 02:00 PM EDT
Scheduled - Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Scheduled Maintenance Window -- Start: Thursday, September 25, 2025, 11:00 UTC Complete: Thursday, September 25, 2025, 1...
Be the first to know when Telesmart and other third-party services go down
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Telesmart isn't down. You can check Telesmart status and incident details on the top of the page. IsDown continuously monitors Telesmart official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Telesmart is currently operational. You can check Telesmart status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Telesmart being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Telesmart official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Telesmart last outage was on August 17, 2025 with the title "Webex Calling: Users in the Australia region may experience intermittent call failures"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Telesmart and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Telesmart with maximum flexibility
IsDown monitors Telesmart for major outages. A major outage is when Telesmart experiences a critical issue that severely affects one or more services/regions. When Telesmart marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Telesmart status page for minor outages. A minor outage is when Telesmart experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Telesmart status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Telesmart publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Telesmart and all their 60 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Telesmart and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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