Webex Calling: Users in the Australia region may experience intermittent call failures

Resolved - Services remain healthy and stable. The issue is now resolved.

We appreciate your patience while we addressed this service incident.

Monitoring - Engineering has completed remediation activities and services are now restored.

We will continue to monitor to ensure service stability.

Identified - Engineering continues to work diligently to restore services.

Thank you for your continued patience as we address this service incident.

identified - Engineering has identified the issue and we are working towards restoring services. We will continue to provide updates as they become available.

We appreciate your patience while we address this service incident.

Investigating - Upon further investigation, engineering has determined that the issue is impacting Webex Contact Center and Webex Calling subscribers in ANZ region and not just Australia.

All hands on the deck to help resolve the issue. We will share updates as and when they are available.

We are continuing to investigate this issue.

Investigating - Engineering is investigating an issue that may cause users in the Australia region to experience intermittent failures while placing or receiving calls.

We are working towards service restoration and apologize for any inconvenience this may cause.