Outage in Telesmart
Network outage - Caduceus datacentre
Resolved MajorIncident Report
Telesmart would like to inform you that we are currently experiencing an issue with serviced based out of the Caduceus DC following planned work.
Our technical team has been dispatched to the site to investigate further.
Estimated time of resolution: To be determined
Next communication: 60 minutes
Components affected
Telesmart Caduceus Datacentre, Wellington Telesmart NZ Datacentre - Featherston Street, Wellington (CDC)Need to monitor Telesmart outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 11/16/2025 12:10PM
Our technical team has resolved the issue and all services have been restored on site..
If you continue to experience issues please contact our Help Desk on 0800 835 376 or helpdesk@telesmart.co.nz
INVESTIGATING
3 months ago - at 11/16/2025 11:10AM
Telesmart would like to inform you that we are currently experiencing an issue with serviced based out of the Caduceus DC following planned work.
Our technical team has been dispatched to the site to investigate further.
Estimated time of resolution: To be determined
Next communication: 60 minutes
Latest Telesmart outages
Webex Calling: Users in the Australia region may experience intermittent call failures - 6 months ago
Reports of calling problems from multiple customers. - 7 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5850 services available
Integrations with
