Outage in Telesmart
Widespread outage causing connectivity issues
Resolved MinorIncident Report
There has been a widespread outage causing connectivity problems with multiple customers over the entire country. Connectivity appears now to be returning. We will monitor the situation and investigate the root cause
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 05/03/2026 07:40PM
This incident has been resolved.
MONITORING
9 days ago - at 04/30/2026 07:26PM
The fault was resolved and service restored around 15:50 NZST yesterday (30/04/2026). We have monitoring in place to ensure no further issues occur. Thanks for your patience during this event. An incident report will be generated for this event once the root cause has been identified. Please contact your Account Manager if you wish to receive this report.
INVESTIGATING
10 days ago - at 04/30/2026 03:56AM
There has been a widespread outage causing connectivity problems with multiple customers over the entire country. Connectivity appears now to be returning. We will monitor the situation and investigate the root cause
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