Check if Exchange Online is down, official outages, user-reported issues, and outages map.
Exchange Online is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 39 incidents for Exchange Online since started monitoring Microsoft 365 status in June 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Exchange Online outages and also issues that we're started by a spike in crowdsource reports.
Date | Incident | Duration |
---|---|---|
Oct 21, 2025
05:50 PM CEST
|
Minor
Title: Some users may be unable to access their Exchange Online email using Outlook for Mac
Use...
|
about 7 hours |
Oct 02, 2025
09:47 AM CEST
|
Minor
Some users may experience issues accessing mailboxes via one or more connection methods in Exchan...
Title: Potential issues accessing mailboxes via one or more connection methods
User impact: User...
|
about 4 hours |
Oct 01, 2025
02:11 AM CEST
|
Minor
Users may experience errors or failures when accessing their mailbox in one or more Exchange Onli...
Title: Potential issues accessing mailboxes via one or more connection methods
User impact: User...
|
about 12 hours |
Sep 24, 2025
05:20 PM CEST
|
Minor
Some users may be unable to access their mailboxes through one or more Exchange Online connection...
Title: Potential issues accessing mailboxes via one or more connection methods
User impact: User...
|
about 13 hours |
Sep 05, 2025
09:47 PM CEST
|
Minor
Title: Admins may see accepted domains not provisioning in Exchange Online after migration
User ...
|
3 days |
Aug 29, 2025
12:36 PM CEST
|
Minor
Title: Users may experience delays sending and receiving email messages
User impact: Users may e...
|
about 5 hours |
Aug 20, 2025
02:52 PM CEST
|
Minor
Some on-premises users may be unable to send or receive Exchange Online email messages on iOS and...
Title: Some on-premises users may be unable to send or receive Exchange Online email messages on ...
|
5 days |
Aug 19, 2025
12:32 PM CEST
|
Minor
Title: Users may be unable to open the new Outlook desktop client app on Windows devices
User ...
|
about 9 hours |
Aug 18, 2025
04:37 AM CEST
|
Minor
Title: Users may be unable to send or receive email from the Outlook mobile app on their devices
...
|
8 days |
Jul 16, 2025
04:05 PM CEST
|
Minor
Title: Users may be experiencing issues with both sending and receiving emails
User impact: Some...
|
about 4 hours |
See what users are saying about Exchange Online issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Terry - No incoming or sending emails.
Dan - Mass eports of accounts slow to receive emails .
Lukas - Error: Parsing of Response Content Failed in Api Operations.
Dimitra - Keeps asking to verify password and then endlessly goes around and around and says verifying server. Cannot receive or send emails..
David - Unable to download messages and trying to re-add an account doesn’t seem to be working.
Flor - We are sorry, something went wrong. Please try refreshing the page in a few minutes. If the problem persists, please visit status.cloud.microsoft for updates regarding known issues..
Mete - After entering my password (and authenticating it via app) it does not connect to Exchange server. .
edward - Error: Parsing of Response Content Failed in Api Operations.
Cosmo - Kicked off exchange. It keeps asking for my password and then won’t accept it. .
Talmage - None of my 5 Microsoft Exchange emails are working for sending or receiving. .
Marc - Cant login in and it keeps asking my password.
Drizzt - Can't access exchange online account.
Austin - Cannot log into exchange on iphone.
Chris - Exchange accounts not working.
James - I cannot access email via a browser, Outlook desktop or iPhone.
Jeevan - Unable to connect to the Exchange Online Interface.
Shawn - booted me off and now won't allow login.
Michael - Int er nal e-mail works, but not getting external e-mails since 12/27/24..
Sergio - Search isn't working, it shuts down and reboots. Also downloading is slow.
Max - Powershell connection to ExchangeOnline became extremely slow in the past hour, then it stalled. Reauthenticating my session by certificate with Connect-ExchangeOnline fails since then. Interactive authentication seems to work, though. .
Hansi - Connection to exchange server frequently the last hour.
Chileshe - Exchange Online admin portal looping.
Panayotis - Issue with Outlook People section.
Alessio - Exchange online is down Error: undefined.
Andreea - Exchange online is not working.
Joe - Remote server returned '550 5.7.705 Access denied, tenant has exceeded threshold. .
Mahmoud - Same email Message keeb comming again and we cannot login to exchange admin portal .
Cody - Not receiving emails but can send them..
Anika - Login is working. But after that Showing blank screen.
Harold - my email harold@harolddavid.com is suddenly not operational. It is an exchange email through intermedia.net.
Exchange Online is a hosted email service that provides secure and reliable business email as part of Microsoft 365.
Monitoring Microsoft 365 since June 2023
Exchange Online is part of Microsoft 365. Check the Microsoft 365's status.
15 incidents in 2025
Exchange Online isn't down. You can check Exchange Online status and incident details on the top of the page. IsDown continuously monitors Exchange Online official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Exchange Online is currently operational. You can check Exchange Online status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Exchange Online being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Exchange Online official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Exchange Online last outage was on October 21, 2025 with the title "Some users may be unable to access their Exchange Online email using Outlook for Mac"
IsDown and DownDetector help users determine if Microsoft 365 is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Microsoft 365's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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