Is Exchange Online Down? Check the current Exchange Online status

Exchange Online is operational

Updated

Exchange Online not working for you?

Monitoring Microsoft 365 since June 2023. Learn more

0 incidents in 2025

Current Microsoft 365 official ongoing incidents

No incidents reported in Microsoft 365's status page

IsDown pulls data from Microsoft 365's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Exchange Online issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Exchange Online problems

  • D

    Dimitra

    9 days ago

    Keeps asking to verify password and then endlessly goes around and around and says verifying server. Cannot receive or send emails.

  • D

    David

    9 days ago

    Unable to download messages and trying to re-add an account doesn’t seem to be working

  • F

    Flor

    9 days ago

    We are sorry, something went wrong. Please try refreshing the page in a few minutes. If the problem persists, please visit status.cloud.microsoft for updates regarding known issues.

  • M

    Mete

    12 days ago

    After entering my password (and authenticating it via app) it does not connect to Exchange server.

  • E

    edward

    12 days ago

    Error: Parsing of Response Content Failed in Api Operations

  • C

    Cosmo

    12 days ago

    Kicked off exchange. It keeps asking for my password and then won’t accept it.

  • T

    Talmage

    12 days ago

    None of my 5 Microsoft Exchange emails are working for sending or receiving.

  • M

    Marc

    12 days ago

    Cant login in and it keeps asking my password

  • D

    Drizzt

    12 days ago

    Can't access exchange online account

  • A

    Austin

    12 days ago

    Cannot log into exchange on iphone

  • C

    Chris

    12 days ago

    Exchange accounts not working

  • J

    James

    12 days ago

    I cannot access email via a browser, Outlook desktop or iPhone

  • J

    Jeevan

    about 1 month ago

    Unable to connect to the Exchange Online Interface

  • S

    Shawn

    about 2 months ago

    booted me off and now won't allow login

  • M

    Michael

    2 months ago

    Int er nal e-mail works, but not getting external e-mails since 12/27/24.

  • S

    Sergio

    4 months ago

    Search isn't working, it shuts down and reboots. Also downloading is slow

  • M

    Max

    4 months ago

    Powershell connection to ExchangeOnline became extremely slow in the past hour, then it stalled. Reauthenticating my session by certificate with Connect-ExchangeOnline fails since then. Interactive authentication seems to work, though.

  • H

    Hansi

    5 months ago

    Connection to exchange server frequently the last hour

  • C

    Chileshe

    5 months ago

    Exchange Online admin portal looping

  • P

    Panayotis

    5 months ago

    Issue with Outlook People section

  • A

    Alessio

    5 months ago

    Exchange online is down Error: undefined

  • A

    Andreea

    5 months ago

    Exchange online is not working

  • J

    Joe

    6 months ago

    Remote server returned '550 5.7.705 Access denied, tenant has exceeded threshold.

  • M

    Mahmoud

    7 months ago

    Same email Message keeb comming again and we cannot login to exchange admin portal

  • C

    Cody

    8 months ago

    Not receiving emails but can send them.

  • A

    Anika

    8 months ago

    Login is working. But after that Showing blank screen

  • H

    Harold

    8 months ago

    my email harold@harolddavid.com is suddenly not operational. It is an exchange email through intermedia.net

  • M

    Maxwell

    9 months ago

    Getting errors that there's a problem connecting to MS Exchange when trying to move emails around in Public Folders.

  • D

    David

    9 months ago

    Log on to the Microsoft exchange failed

  • M

    Maaz

    9 months ago

    Emails are not being delivered to both internal as well as external users. Some users are also missing emails from their inbox.

  • F

    Fran

    9 months ago

    Emails not sending or receiving. Server not connecting

  • F

    Franci

    10 months ago

    Delay from Mimecast into O365 Exchange Online

  • D

    Dion

    12 months ago

    Can't get email. Exchange will not connect on default ports.

  • D

    Dennis

    12 months ago

    Not able to send out email

  • T

    Tom

    12 months ago

    Exchange online not connecting

  • A

    Alex

    about 1 year ago

    No incoming or outcoming email for 4 hours now

Exchange Online outage history

IsDown has tracked 24 incidents for Exchange Online since started monitoring Microsoft 365 status in June 2023.

Sign up and check all outage history

Exchange Online outages in the last 30 days

Number of Incidents

0 issues

Last incident

360 days ago

Having problems with Exchange Online? What can you do?

  1. First, stay calm.

    • We know it's stressful when Exchange Online is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Exchange Online already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Exchange Online status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If Exchange Online is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Stay informed about Microsoft 365 status changes

IsDown offers an easy way to monitor Microsoft 365 with maximum flexibility

Major Outages Notifications

IsDown monitors Exchange Online for major outages. A major outage is when Exchange Online experiences a critical issue that severely affects one or more services/regions. When Microsoft 365 marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Microsoft 365 status page for minor outages. A minor outage is when Exchange Online experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Microsoft 365 status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Microsoft 365 and all their 19 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Microsoft 365 and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Exchange Online down today?

Exchange Online isn't down. You can check Exchange Online status and incident details on the top of the page. IsDown continuously monitors Exchange Online official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Exchange Online status?

Exchange Online is currently operational. You can check Exchange Online status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Exchange Online outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Exchange Online slow today?

Currently there's no report of Exchange Online being slow. Check on the top of the page if there are any reported problems by other users.

How are Exchange Online outages detected?

IsDown monitors the Exchange Online official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Exchange Online outage?

Exchange Online last outage was on March 18, 2024 with the title "Legacy Outlook for Mac users may be unable to connect to their Exchange Online mailboxes"

Microsoft 365 not working for you? How do I know if Microsoft 365 is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Reach out to their Twitter account.
  • Find their support contact at their official status page.
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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