Microsoft 365 status updated
Exchange Online is working normally
This chart shows the number of user-reported issues for Exchange Online service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where Exchange Online users are reporting performance issues or downtime. The map shows recent outages from around the world.
Exchange Online Outage MapSee what users are saying about Exchange Online issues that impacted them and how they are affected by the outage.
Error: Parsing of Response Content Failed in Api Operations.
Terry - No incoming or sending emails.
Dan - Mass eports of accounts slow to receive emails .
Lukas - Error: Parsing of Response Content Failed in Api Operations.
Dimitra - Keeps asking to verify password and then endlessly goes around and around and says verifying server. Cannot receive or send emails..
David - Unable to download messages and trying to re-add an account doesn’t seem to be working.
Flor - We are sorry, something went wrong. Please try refreshing the page in a few minutes. If the problem persists, please visit status.cloud.microsoft for updates regarding known issues..
Mete - After entering my password (and authenticating it via app) it does not connect to Exchange server. .
edward - Error: Parsing of Response Content Failed in Api Operations.
Cosmo - Kicked off exchange. It keeps asking for my password and then won’t accept it. .
In the last 90 days, Microsoft 365 had 7 incidents with a median duration of 7 hours 51 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
IsDown has tracked 45 incidents for Exchange Online since started monitoring Microsoft 365 status in June 2023. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Exchange Online outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
Some users may intermittently be unable to access their mailboxes using Internet Mailbox Access P...
Title: Some users may intermittently be unable to access their mailboxes using Internet Mailbox A...
|
Jan 08, 2026 at 04:35 AM UTC
|
about 8 hours |
|
Some users may be unable to open inbound Secure/Multipurpose Internet Mail Extensions (S/MIME) en...
Title: Some users may be unable to open inbound Secure/Multipurpose Internet Mail Extensions (S/M...
|
Nov 30, 2025 at 12:00 AM UTC
|
9 days |
|
Some users may be unable to search or see free/busy status of others in, or connect to classic Ou...
Title: Some users are unable to search in the Outlook Desktop client and Outlook on the Web
Use...
|
Nov 25, 2025 at 10:02 AM UTC
|
about 12 hours |
|
Some users may be intermittently unable to access their Exchange Online mailboxes using any conne...
Title: Some users may be intermittently unable to access their Exchange Online mailboxes using an...
|
Nov 20, 2025 at 01:25 PM UTC
|
4 days |
|
Title: Potential issues accessing mailboxes via one or more connection methods
User impact: User...
|
Nov 12, 2025 at 05:13 PM UTC
|
about 2 hours |
|
Users may experience errors or failures when accessing their mailbox through multiple Exchange On...
Title: Potential issues accessing mailboxes via one or more connection methods
User impact: User...
|
Nov 05, 2025 at 05:16 PM UTC
|
about 2 hours |
|
Title: Some users may be unable to access their Exchange Online email using Outlook for Mac
Use...
|
Oct 21, 2025 at 03:50 PM UTC
|
about 7 hours |
|
Some users may experience issues accessing mailboxes via one or more connection methods in Exchan...
Title: Potential issues accessing mailboxes via one or more connection methods
User impact: User...
|
Oct 02, 2025 at 07:47 AM UTC
|
about 4 hours |
|
Users may experience errors or failures when accessing their mailbox in one or more Exchange Onli...
Title: Potential issues accessing mailboxes via one or more connection methods
User impact: User...
|
Oct 01, 2025 at 12:11 AM UTC
|
about 12 hours |
|
Some users may be unable to access their mailboxes through one or more Exchange Online connection...
Title: Potential issues accessing mailboxes via one or more connection methods
User impact: User...
|
Sep 24, 2025 at 03:20 PM UTC
|
about 13 hours |
Exchange Online isn't down. You can check Exchange Online status and incident details on the top of the page. IsDown continuously monitors Exchange Online official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Exchange Online is currently operational. You can check Exchange Online status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Exchange Online being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Exchange Online official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Exchange Online last outage was on January 08, 2026 with the title "Some users may intermittently be unable to access their mailboxes using Internet Mailbox Access Protocol 4 (IMAP4)"
IsDown and DownDetector help users determine if Microsoft 365 is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Microsoft 365's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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