Outage in Mitel

SMS Partial Outage

Resolved Minor
April 27, 2022 - Started over 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We have identified partial failure of our outbound SMS service that is affecting less than 5% of our traffic. We are currently working with our upstream provider to identify the issue
Components affected
Mitel SMS
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 04/28/2022 12:48AM

The issue has been resolved on the remote host and we will be monitoring the traffic for the next couple of hours

IDENTIFIED over 2 years ago - at 04/27/2022 10:01PM

SMS provider has identified partial outage with their number provider for message routing and are currently working with their upstream partner to resolve issue.
Customer may see message rejections or submission delays for outbound messages

INVESTIGATING over 2 years ago - at 04/27/2022 08:47PM

We have identified partial failure of our outbound SMS service that is affecting less than 5% of our traffic. We are currently working with our upstream provider to identify the issue

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