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Mode Outage History

Every past Mode outage tracked by IsDown, with detection times, duration, and resolution details.

There were 147 Mode outages since October 2014. The 11 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor March 9, 2026

March 2026: Discovery Database Sync Delay

Detected Mar 9, 2026 11:38 AM EDT · Resolved Mar 11, 2026 10:04 AM EDT · Duration 2 days

Major January 9, 2026

January 2026: Intercom outage affecting the in-app messenger

Detected Jan 9, 2026 4:01 PM EST · Resolved Jan 9, 2026 4:31 PM EST · Duration 31 minutes

Major January 5, 2026

January 2026: Intercom Outage

Detected Jan 5, 2026 9:22 AM EST · Resolved Jan 5, 2026 10:13 AM EST · Duration about 1 hour

Minor December 18, 2025

December 2025: Discovery Database Sync Delay

Detected Dec 18, 2025 12:02 PM EST · Resolved Dec 19, 2025 8:20 AM EST · Duration about 20 hours

Major November 18, 2025

November 2025: GitHub incident impacting Git Syncs

Detected Nov 18, 2025 4:47 PM EST · Resolved Nov 18, 2025 5:26 PM EST · Duration 39 minutes

Minor November 6, 2025

November 2025: Reports using Notebook generated Datasets failing to load

Detected Nov 6, 2025 8:54 AM EST · Resolved Nov 6, 2025 11:23 AM EST · Duration about 2 hours

Minor October 20, 2025

October 2025: AWS outage impacting Mode - elevated errors and delays

Detected Oct 20, 2025 8:32 AM EDT · Resolved Oct 21, 2025 8:29 AM EDT · Duration about 24 hours

Major October 20, 2025

October 2025: Intercom Outage

Detected Oct 20, 2025 8:21 AM EDT · Resolved Oct 21, 2025 8:29 AM EDT · Duration 1 day

Major July 6, 2025

July 2025: Third party service provider interruption

Detected Jul 6, 2025 7:36 PM EDT · Resolved Jul 7, 2025 8:09 AM EDT · Duration about 13 hours

Major July 1, 2025

July 2025: DDB Outage

Detected Jul 1, 2025 12:59 PM EDT · Resolved Jul 1, 2025 3:32 PM EDT · Duration about 3 hours