Outage in Mux
Playback issues and delays in video processing
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
We have finished the processing backlog of ingest jobs and Mux Video is operating normally. The engineering team continue to monitor the system health.
We have identified and are actively mitigating the issue. Issues with playback are resolved as of 13:30 UTC, and we are working through the ingest backlog.
We are currently investigating an issue causing live and on-demand playback issues and increased time in processing assets starting from 12:35 UTC.
We are currently investigating an issue causing increased time in processing assets starting from 12:35 UTC.
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