Is MyWisely Down? Check the current MyWisely status

MyWisely is operational

Updated a few minutes ago

MyWisely not working for you?

Monitoring MyWisely since October 2022. Learn more

Monitoring 13 MyWisely services and regions

1 incident in 2025

Current MyWisely official ongoing incidents

No incidents reported in MyWisely's status page

IsDown pulls data from MyWisely's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

MyWisely issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about MyWisely problems

  • J

    james

    about 2 hours ago

    Card transactions and ATM withdrawals are failing.

  • R

    Ruby

    about 3 hours ago

    wont let me purchase anything

  • B

    Brett

    about 3 hours ago

    Last 2 comments are correct. Wisely cards are currently down worldwide. Stuck at amazon can't get my ride home lmao. Was on hold for 35 minutes finally got through. They said all transactions for some reason are showing as international, so pretty much instant declines no matter what. She said it...

  • E

    Emma

    about 3 hours ago

    Can't use my account to pay for anything.

  • A

    Allen

    about 3 hours ago

    Camt use my card for anything

  • T

    Tori

    about 3 hours ago

    Transaction and ATM not working error " bank not responding"

  • D

    Dereck

    19 days ago

    The app won't open its says the app can't open try again later

  • R

    Robert

    about 1 month ago

    I am not able to get money out of the ATM

  • J

    Jessica

    about 1 month ago

    Trying to deposit a check, getting error message that my phone is unable to connect to server. My Internet is fine, I'm having no issues with that. I tried uninstall/reinstall, no change.

  • S

    Shawn

    about 1 month ago

    I can't log in the app for the past 2 days to see how much I got left in my account I tried resetting my password and it kept saying it was to weak

  • A

    Adam

    about 1 month ago

    I can't access my wisely earned wage access at all on my app it doesn't show it at all

  • M

    Michael

    about 1 month ago

    ATMs are saying can not process at this time

  • J

    Jane

    about 1 month ago

    Network error when trying to load check. Over 48 hours now.

  • J

    Jada

    about 2 months ago

    i can’t see my hours or pay, neither the history of my past payments nor the current status of the payment i’ll be receiving for this week.

  • E

    Eli

    about 2 months ago

    Can’t load into banking app on iOS

  • J

    Javier

    about 2 months ago

    My wisely app isn't working

  • B

    Bobbiejo

    about 2 months ago

    The app allowed me to upload the images of the. Check im depositing but when it comes to the part under review and mark void on check it says network error and dont finish. Nothing else is having any network problems

  • J

    James

    about 2 months ago

    E209 code pops up when I log in

  • J

    Jason

    3 months ago

    My account has money but I can't access it and customer support just hangs up before I can get to someone

  • T

    Trevor

    3 months ago

    Card not working now and app is having a connection issue but nothing else in my house is

  • K

    kaia

    4 months ago

    all my apps are rejecting mywisely, and saying the information is incorrect when i have verified it is in fact correct

  • T

    Thomas

    4 months ago

    Only a blank white screen

  • A

    Aleesha

    4 months ago

    Can’t get past The cardholder agreement , won’t let me enroll

  • R

    Rachel

    4 months ago

    Cardholder Direct deposit is late to post to account

  • A

    Alejandra

    5 months ago

    Unable to use any service, just kept getting a message on the screen saying they're having technical issues on both the app and website.

  • C

    Christine

    5 months ago

    An error keeps popping up when I hit load check.

  • A

    Andy

    5 months ago

    Cannot login, says servers are unavailable

  • B

    Bobby

    5 months ago

    Says servers are down and cannot find my account information

  • B

    Brayden

    5 months ago

    code E209 not allowing me to login

  • M

    Michael

    5 months ago

    Log in attempts failed -E209

  • W

    Wayne

    5 months ago

    Can’t see my balance or transfer etc. could it be because my blue badge conversion date is tomorrow?

  • L

    lucas

    5 months ago

    app will not load, says its experiencing issues

  • T

    T

    5 months ago

    Payments declined due to wrong zip code on file. It's declining everywhere.

  • A

    Aundrea

    5 months ago

    Sorry, something's wrong. We're experiencing some technical issues. Please try again later

  • A

    Alberto

    5 months ago

    Neither the website or the app are loading anything for me at all

  • S

    Sarah

    5 months ago

    Direct deposit not posting

  • J

    Jay

    5 months ago

    It’s saying “we’re having technical difficulties”

  • L

    Liam

    6 months ago

    I keep getting code E209 and I’ve uninstalled and created a new pass code.

  • V

    Virginia

    6 months ago

    The page is saying myWisely is down

  • D

    Donald

    6 months ago

    Keep getting an error when trying to activate my card

  • I

    Isaiah

    6 months ago

    The app is not loading up

  • M

    Meredith

    6 months ago

    My wisely app and website not loading

  • J

    Jared

    6 months ago

    App won’t load past the login screen after I sign in

  • K

    Ken

    6 months ago

    It’s not letting me log in

  • A

    Axel

    6 months ago

    App is giving error to log in

  • P

    Promise

    6 months ago

    Won’t let me login so I can’t move my money

  • W

    Wendy

    6 months ago

    Not able to access app or site

  • J

    Jairah

    6 months ago

    Wisely currently giving me the “Sorry for the inconvenience” message at login.

  • A

    Arisa

    7 months ago

    I can’t use card to buy a things it say transaction is error

  • L

    Logan

    7 months ago

    Won’t let me activate card

  • B

    Barry

    7 months ago

    Go to wisely app...can't Login! Sais there's been a problem try again later. Sooooo.....what's the problem???

  • I

    Isabella

    7 months ago

    Not letting me login telling me error

  • M

    Matt

    7 months ago

    Unable to login to account on phone app.

  • A

    Ashley

    7 months ago

    app will not open or load

  • R

    Ryan

    8 months ago

    I can’t log into my account

  • S

    Sean

    8 months ago

    Won’t let me activate card

  • L

    leslie

    8 months ago

    can’t use card and app is down, tried to speak with live agent but that is also unavailable.

  • J

    Justin

    8 months ago

    the wisely app and website are not working

  • J

    John

    8 months ago

    Won't let me log in. Got a verification code at 3 in the morning. I thought I got hacked, but it looks like I'm not the only one with this issue

  • K

    Krystal

    8 months ago

    I can't log in to my account

MyWisely outage history

IsDown has tracked 2 incidents since started monitoring MyWisely status in October 2022.

  • Jun 22 2020
    Move to Wisely® Pay

    over 4 years ago · ongoing

    System maintenance continues...more to come. More details

  • Feb 24 2020
    Continuing Wisely™ Pay Move Delay

    about 5 years ago · ongoing

    Our teams are working hard to restore all services. Check back here for the latest information. More details

  • Oct 2022 ...
    IsDown started monitoring MyWisely status

    We've tracked and collected 2 incidents since started monitoring MyWisely status

MyWisely outages in the last 30 days

Number of Incidents

0 issues

Last incident

0 days ago

Having problems with MyWisely? What can you do?

  1. First, stay calm.

    • We know it's stressful when MyWisely is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did MyWisely already acknowledge the issue? And published a status update? (You can find it in the top of the page or in MyWisely status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If MyWisely is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

Check MyWisely components, services, or regions current status in real-time

Cardholder
OK
Customer
OK

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Frequently Asked Questions

Is MyWisely down today?

MyWisely isn't down. You can check MyWisely status and incident details on the top of the page. IsDown continuously monitors MyWisely official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current MyWisely status?

MyWisely is currently operational. You can check MyWisely status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a MyWisely outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is MyWisely slow today?

Currently there's no report of MyWisely being slow. Check on the top of the page if there are any reported problems by other users.

How are MyWisely outages detected?

IsDown monitors the MyWisely official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last MyWisely outage?

MyWisely last outage was on February 24, 2020 with the title "Continuing Wisely™ Pay Move Delay"

MyWisely not working for you? How do I know if MyWisely is down?
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.