Check if MyWisely is down, official outages, user-reported issues, and outages map.
MyWisely is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 2 incidents since started monitoring MyWisely status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official MyWisely outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Jun 19, 2025 11:10 AM EDT | 
                                              
                                                Not Confirmed by MyWisely
                                              
                                             
                                              Possible Outage Indicated by User Reports
                                             | 34 minutes | 
| Apr 09, 2025 07:45 AM EDT | 
                                              
                                                Not Confirmed by MyWisely
                                              
                                             
                                              Possible Outage Indicated by User Reports
                                             | 34 minutes | 
| Mar 10, 2025 06:35 AM EDT | 
                                              
                                                Not Confirmed by MyWisely
                                              
                                             
                                              Possible Outage Indicated by User Reports
                                             | 32 minutes | 
| Sep 10, 2024 11:43 PM EDT | 
                                              
                                                Not Confirmed by MyWisely
                                              
                                             
                                              Possible Outage Indicated by User Reports
                                             | about 1 hour | 
| Jul 16, 2024 07:09 AM EDT | 
                                              
                                                Not Confirmed by MyWisely
                                              
                                             
                                              Possible Outage Indicated by User Reports
                                             | about 1 hour | 
| Jul 02, 2024 03:18 AM EDT | 
                                              
                                                Not Confirmed by MyWisely
                                              
                                             
                                              Possible Outage Indicated by User Reports
                                             | about 1 hour | 
| Dec 23, 2023 12:35 PM EST | 
                                              
                                                Not Confirmed by MyWisely
                                              
                                             
                                              Possible Outage Indicated by User Reports
                                             | 35 minutes | 
| Oct 05, 2023 09:28 PM EDT | 
                                              
                                                Not Confirmed by MyWisely
                                              
                                             
                                              Possible Outage Indicated by User Reports
                                             | about 1 hour | 
| Mar 06, 2023 12:08 PM EST | 
                                              
                                                Not Confirmed by MyWisely
                                              
                                             
                                              Possible Outage Indicated by User Reports
                                             | 31 minutes | 
| Feb 22, 2023 06:27 PM EST | 
                                              
                                                Not Confirmed by MyWisely
                                              
                                             
                                              Possible Outage Indicated by User Reports
                                             | about 3 hours | 
See what users are saying about MyWisely issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
My app not working, says sorry for inconvenience try again later,its being saying that since last night.
Nicole - Says can not reach the server.
Chris - Payment transfers not working.
Evan - I cannot set up my account it gives me an error.
briana - it says my pay is temporarily down.
Heidi - Tips didn't load on card last night .
Jennifer - havent got my check usually delivers wednesday or thursday.
Jacquelynn - I’m not able to access my available EWA money. I don’t even have the option to click my available balance prior to transferring. I just wanted to see how much I earned recently and it’s been days since I’ve been able to even view my balance. I understand there’s a 1 transfer a week limit, but I’m....
Diamond - I can’t create a wisely account even though my card is active with money on it. It keeps saying both our”card info not found”.
Dat - I just make an transition 1 hour ago, after that I receive pay email notify I receive money from my employer, so every work fine until I try to log back in to verify my money, App just stuck with login screen, can't login to website because they said my username or password or wrong, but iam sure....
Eric - Having issues for the past 3 hours with the app not loading .
Adrianna - Its not letting me login at all.
Jess - Can't login to app. Also website never loads. Called customer service, horrible experience, said it's customer error.
Melly - Website and app is not loading. Cannot access account .
Tatyana - Unable to log into my widely app keeps saying sorry try again later experiencing issues, I’ve tried even resetting my password and the same message pops up .
Cassandra - Saying “Sorry! There was a problem Source account not in active.”.
Mikel - The MyWisely app isn't loading as fast as it did before, where I would get a request prompt for my precise location. Its taking a while to load after I sign in..
Evan - Login services are frozen. cant login or activate card.
Melanie - Will let me enter my login info, but will not log me in.
Armand - Mywisely.com, unable to login to pay account..
Anthony - It is not logging in and just fades out the log in button.
Tangye - I am unable to access my account on the application. It is just spinning around. I have restarted my phone severally however, the application is not rendering..
Elyssa - Every time I try to log into my account,t it takes a second to load, and then loads up the screen and immediately says there's a problem and kicks me out .
Jordan - Everytime i go to log in it loads then kicks me back to the long in screen .
Marina - I am not able to log in, and I have no access to my money.
ella - can not connect to server.
Jt - wisely app won't load. Just spinning. .
Allen - The website just endlessly buffers when I input my log-in information and hit enter..
Bryan - Says login attempt failed and gave me a number to call but wont connect..
Sol - every time I try to open the app, it says “Sorry, something's wrong. We're experiencing some technical issues. Please try again later.“.
| Component | Status | Details | 
|---|---|---|
| Cardholder status | OK | View details | 
| Customer status | OK | View details | 
Financial management service offering direct deposit, card purchases, ATM access, and digital tools via a website and mobile app for managing and accessing funds.
Monitoring MyWisely since October 2022
Tracking 13 MyWisely services and regions
3 incidents in 2025
MyWisely isn't down. You can check MyWisely status and incident details on the top of the page. IsDown continuously monitors MyWisely official status page every few minutes. In the last 24 hours, there were 0 outages reported.
MyWisely is currently operational. You can check MyWisely status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of MyWisely being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the MyWisely official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
MyWisely last outage was on February 24, 2020 with the title "Continuing Wisely™ Pay Move Delay"
IsDown and DownDetector help users determine if MyWisely is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about MyWisely's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.