Post Dial Delay on calling

This incident has been resolved.

After a period of successful monitoring we are marking this incident as resolved. A Post Mortem will be published within 24 hours.

Our NOC will continue to monitor the incident over the next 24 hours, before marking as resolved.

Traffic has been returning to normal levels in most areas of our network. We'll continue to monitor and provide further updates within one hour.

Work is ongoing and a further update will be provided within the next 30 mins.

We are continuing to work on a fix and will provide a further update ASAP.

Our engineers have identified the issue and are working towards a fix ASAP. Next update within the next 20 mins.

We are continuing to investigate the issue, but note this is also extended to the ability to answer some calls.

Our engineers are investigating reports of delay and silence on calls, affecting a subset of customers. Further updates will be provided within the next 20 minutes.