Outage in Nebula
Yealink Handset Provisioning Issues
Resolved Major
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Outage Details
Our team are investigating reports of Hot Desking devices failing to log in, and new configuration updates failing to upload to Yealink handsets. We will provide a further update within 30 minutes.
Components affected
Nebula Core NetworkLatest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 06/20/2025 03:22PM
This incident has been resolved.
MONITORING
15 days ago - at 06/20/2025 08:30AM
Our team have implemented a fix and can see handsets are now provisioning successfully. We will continue to monitor the situation for the remainder of the day.
IDENTIFIED
15 days ago - at 06/20/2025 08:24AM
Our Team have identified the issue and are working on a solution. WIll provide a further update within 30 minutes.
INVESTIGATING
15 days ago - at 06/20/2025 07:48AM
Our team are investigating reports of Hot Desking devices failing to log in, and new configuration updates failing to upload to Yealink handsets. We will provide a further update within 30 minutes.
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