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Outage in Nebula

CS1 platform experiencing calls down.

Resolved Major
May 05, 2025 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have found the root-cause of the issue. Fixing in-progress Next update in 5minutes..
Components affected
Nebula CallSwitch - Core Network

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/05/2025 03:55PM

The issue is now resolved. All the services are up and running now.

INVESTIGATING 12 months ago - at 05/05/2025 03:20PM

We are still experiencing issues with outbound calls. The issue is under investigation. Next update shortly.

INVESTIGATING 12 months ago - at 05/05/2025 03:08PM

We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 05/05/2025 03:00PM

We have found the root-cause of the issue. Fixing in-progress Next update in 5minutes..

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