Outage in Nebula
Dashboard and Outbound Call Authentication Issues
Resolved Minor
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Outage Details
Our team are investigating reports of issues with outbound calls and navigating dashboards. We will provide a further update within 30 minutes.
Components affected
Nebula Core Network Nebula Dashboard Nebula Mobile Applications Nebula Desktop ApplicationsLatest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 07/11/2025 02:48PM
After a period of successful monitoring this incident is marked as resolved.
IDENTIFIED
5 days ago - at 07/11/2025 11:41AM
We have seen all services return to normal and are actively monitoring the issue. This will be marked as resolved after a period of successful monitoring.
IDENTIFIED
5 days ago - at 07/11/2025 11:28AM
We are still working on this issue and have seen calls returning to normal in some cases. We are working on reports of issues with chat via our softphone applications.
IDENTIFIED
5 days ago - at 07/11/2025 11:08AM
We have identified the issue and working on a fix. Next update within 20 minutes.
INVESTIGATING
5 days ago - at 07/11/2025 10:56AM
Our team are investigating reports of issues with outbound calls and navigating dashboards. We will provide a further update within 30 minutes.
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