Outage in Neo4j Aura

Endpoint ingress degradation in AWS us-east-1, us-west-2 and ap-northeast-2

Resolved Major
January 16, 2025 - Started 20 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Endpoint ingress degradation in AWS us-east-1, us-west-2 and ap-northeast-2 was introduced earlier on January 16, 2025. We have identified a fix and are currently deploying it to all impacted regions.
Components affected
Neo4j Aura AuraDB Business Critical (*.databases.neo4j.io) on AWS Neo4j Aura AuraDS on AWS (*.databases.neo4j.io) Neo4j Aura AuraDB Professional on AWS (*.databases.neo4j.io) Neo4j Aura AuraDS Enterprise on AWS (*.databases.neo4j.io)
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 01/16/2025 08:16PM

The incident is resolved. A postmortem will be available once it is complete.

MONITORING 19 days ago - at 01/16/2025 06:48PM

A fix has been deployed across all impacted regions. This issue has been resolved and we will monitor to ensure the service remains healthy before considering this Resolved.

IDENTIFIED 20 days ago - at 01/16/2025 03:56PM

Endpoint ingress degradation in AWS us-east-1, us-west-2 and ap-northeast-2 was introduced earlier on January 16, 2025. We have identified a fix and are currently deploying it to all impacted regions.

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