Outage in Neo4j Aura
Intermittent Certificate issues with Support Portal
Resolved Minor
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Outage Details
We're experiencing an issue with the Support Portal and some users may face difficulties accessing the portal.
Components affected
Neo4j Aura Customer Support Portal (support.neo4j.com)Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 04/04/2025 08:27AM
We have now addressed the issue and ensured the certificate chain is complete.
INVESTIGATING
3 months ago - at 04/03/2025 06:54PM
We're experiencing an issue with the Support Portal and some users may face difficulties accessing the portal.
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