Check if Neo4j Aura is down, recent outages, user-reported issues, and outages map.
Neo4j Aura is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Neo4j Aura status data.
IsDown has tracked 48 incidents since started monitoring Neo4j Aura status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Aug 25, 2025
09:34 AM EDT
|
Minor | Database instance write performance impacted | 2 days |
|
Aug 22, 2025
07:02 AM EDT
|
Major | CMI & Instance Operations Unavailable | about 3 hours |
|
Aug 19, 2025
05:19 AM EDT
|
Minor | Some issues with backups | about 3 hours |
|
Jul 01, 2025
12:38 PM EDT
|
Minor | Public role privilege modification impacted for some Business Critical instances | 2 days |
|
Jun 12, 2025
02:42 PM EDT
|
Major | Aura Console is currently unreachable | about 11 hours |
|
Jun 10, 2025
12:41 AM EDT
|
Minor | Connectivity Issues for Aura Free instances via new Console UI | about 5 hours |
|
May 21, 2025
09:40 AM EDT
|
Minor | Increased Latency on Customer Metric Integration Requests | about 20 hours |
|
May 07, 2025
04:18 AM EDT
|
Minor | Metrics Unavailability Across All Instance Tiers | about 13 hours |
|
Apr 03, 2025
02:54 PM EDT
|
Minor | Intermittent Certificate issues with Support Portal | about 14 hours |
|
Mar 31, 2025
09:15 AM EDT
|
Minor | CMI Feature is not responding to requests | about 2 hours |
No comments yet
| Component | Status |
|---|---|
| Aura Console (console.neo4j.io) | OK |
| AuraDB Virtual Dedicated Cloud (*.databases.neo4j.io) | OK |
| AuraDB Business Critical (*.databases.neo4j.io) | OK |
| AuraDB Professional (*.databases.neo4j.io) | OK |
| AuraDS Enterprise (*.databases.neo4j.io) | OK |
| AuraDS (*.databases.neo4j.io) | OK |
| Aura API (api.neo4j.io) | OK |
| AuraDB Free (*.databases.neo4j.io) | OK |
| Neo4j User Tools | OK |
| AWS (Amazon Web Services) | OK |
| Azure (Microsoft Cloud Computing Services) | OK |
| GCP (Google Cloud Platform) Services | OK |
| Component 3rd Party Services | OK |
| Customer Support Portal (support.neo4j.com) | OK |
Graph database management service offering scalable, fully-managed instances on Azure, GCP, and AWS with options for virtual dedicated and business-critical environments.
Monitoring Neo4j Aura since January 2025
Tracking 84 Neo4j Aura services and regions
16 incidents in 2025
Number of Incidents
0 issues
Last incident
46 days ago
Be the first to know when Neo4j Aura goes down
Monitor All your Vendors in One Place
4522+ third-party services available to monitor
Know Before They Know
Alerts 30+ minutes before official updates
Stop the Ticket Flood
Cut "is it down?" tickets by 80%
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Neo4j Aura isn't down. You can check Neo4j Aura status and incident details on the top of the page. IsDown continuously monitors Neo4j Aura official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Neo4j Aura is currently operational. You can check Neo4j Aura status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Neo4j Aura being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Neo4j Aura official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Neo4j Aura last outage was on August 25, 2025 with the title "Database instance write performance impacted"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Neo4j Aura and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Neo4j Aura is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Neo4j Aura's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Neo4j Aura with maximum flexibility
IsDown monitors Neo4j Aura for major outages. A major outage is when Neo4j Aura experiences a critical issue that severely affects one or more services/regions. When Neo4j Aura marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Neo4j Aura status page for minor outages. A minor outage is when Neo4j Aura experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Neo4j Aura status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Neo4j Aura publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Neo4j Aura and all their 84 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Neo4j Aura and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
14-day free trial · No credit card required · No code required
