Outage in New Relic

Data Irregularities in the US and EU Region

Resolved Minor
August 07, 2025 - Started 1 day ago - Lasted 43 minutes
Official incident page

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Outage Details

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Components affected
New Relic Dashboards : Europe New Relic Dashboards : US
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 08/07/2025 03:42PM

Between 13:51 UTC and 15:20 UTC, some customers in the US and EU region may have experienced errors sending golden signal data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.

MONITORING 1 day ago - at 08/07/2025 03:25PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 08/07/2025 03:17PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 1 day ago - at 08/07/2025 03:06PM

Some customers in the US and EU regions may be experiencing delayed golden signal data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.

INVESTIGATING 1 day ago - at 08/07/2025 03:00PM

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Latest New Relic outages

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APM Dashboards lag in US region, no impact to alerts - 3 months ago
UI Irregularities and Alert Degradation in US Region - 4 months ago
Data Irregularities in the EU Region - 5 months ago

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