Outage in New Relic

Metrics Delay for Some GCP and AWS EU Accounts

Resolved Minor
September 02, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue with delay in data related to Metrics and Tags
Components affected
New Relic Metric API : Europe

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/02/2025 01:15PM

Between 10:27 UTC and 13:12 UTC on August 2nd, some customers in the EU region may have experienced delayed in data related to Metrics and Tags. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

MONITORING 2 months ago - at 09/02/2025 01:06PM

Some customers in the EU region have reported recovery in data related to Metrics and Tags.

INVESTIGATING 2 months ago - at 09/02/2025 12:26PM

Some customers in the EU region may experience delay in viewing Metrics and Tag Data.

INVESTIGATING 2 months ago - at 09/02/2025 12:15PM

We are investigating an issue with delay in data related to Metrics and Tags

INVESTIGATING 2 months ago - at 09/02/2025 11:49AM

We are investigating an issue with delay in data related to Metrics and Tags

INVESTIGATING 2 months ago - at 09/02/2025 11:49AM

We are investigating an issue with delay in data related to Metrics and Tags

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