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Outage in New Relic

Synthetics Irregularities - US Region

Resolved Minor
September 09, 2025 - Started 8 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating a service interruption impacting our Synthetics checks.
Components affected
New Relic Synthetics : US

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/09/2025 03:15PM

Between 10:47 UTC and 14:59 UTC, some customers in the US region may have experienced irregularities for Synthetics such as delays for job processing and results. We have investigated and resolved this interruption and impacted services have returned to normal operations.

MONITORING 8 months ago - at 09/09/2025 02:50PM

The fix has now been implemented and services have returned to normal. The team are continuing to monitor the recovery

IDENTIFIED 8 months ago - at 09/09/2025 02:15PM

The issue has been identified and our team and working to implement a fix.

INVESTIGATING 8 months ago - at 09/09/2025 01:14PM

Our team continues to investigate the service interruption. Some customers in the US region will see impacted Synthetic checks.

INVESTIGATING 8 months ago - at 09/09/2025 12:52PM

We are currently investigating a service interruption impacting our Synthetics checks.

Latest New Relic outages

Issue when querying live edge data in the US region - 11 days ago
Synthetics Manager - 15 days ago
NrComputeUsage is 0 for ScannedEvents - about 1 month ago
Data Irregularities - US Region - about 1 month ago
Data Irregularities - about 2 months ago

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