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Outage in New Relic

New Relic One UI not accesible in the EU due to a CDN outage

Resolved Minor
November 18, 2025 - Started 2 months ago - Lasted 16 minutes
Official incident page

Incident Report

We are investigating an issue with data ingest.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/18/2025 12:24PM

Some customers in the EU region have reported recovery of data ingest.

IDENTIFIED 2 months ago - at 11/18/2025 12:23PM

We have engaged Engineering Team to assist with further investigation and are evaluating additional mitigation efforts.

INVESTIGATING 2 months ago - at 11/18/2025 12:19PM

We are investigating an issue with data ingest.If you are experiencing issues and unable to access In-App support, please reach out to our Support team through this form: https:support.newrelic.comscontact-new-relic-support-form

INVESTIGATING 2 months ago - at 11/18/2025 12:10PM

We are investigating an issue with data ingest.

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