Check if Nutshell is down, official outages, user-reported issues, and outages map.
Nutshell is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 62 incidents since started monitoring Nutshell status in July 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Nutshell outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
05:30 AM PDT
|
Minor
At approximately 7:15 ET, Nutshell performance began to decline until the app was unavailable. Ou...
|
about 9 hours |
|
Sep 23, 2025
05:59 AM PDT
|
Minor
We’ve received reports of slowness affecting some users and have identified the root cause as an ...
|
about 8 hours |
|
Jun 12, 2025
12:06 PM PDT
|
Minor
We are experiencing a problem with our public website at www.nutshell.com. We have replaced it wi...
|
about 2 hours |
|
Mar 27, 2025
09:25 AM PDT
|
Major
Customers are experiencing slow load times and frequent errors in Nutshell, our team is actively ...
|
about 1 hour |
|
Nov 14, 2024
12:18 PM PST
|
Minor
We are currently investigating reports of Nutshell users unable to log into their account.
|
about 1 hour |
|
Dec 08, 2023
04:34 AM PST
|
Minor
Nutshell is experiencing a DDOS which is causing the login page to be unresponsive. The issue is ...
|
about 8 hours |
|
Oct 30, 2023
01:17 PM PDT
|
Minor
Our public marketing site, www.nutshell.com is currently down due to an issue with upstream vendo...
|
about 1 hour |
|
Aug 29, 2023
07:35 AM PDT
|
Minor
We are investigating an issue where some customers using Google Workspace had emails sent from Nu...
|
about 1 month |
|
Aug 26, 2022
08:09 AM PDT
|
Minor
We have identified a problem which is preventing customers from creating or editing Nutshell Mark...
|
6 minutes |
|
Jul 19, 2022
07:54 AM PDT
|
Minor
Some customers are experiencing slow load times and frequent errors in Nutshell, our team is acti...
|
22 minutes |
See what users are saying about Nutshell issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Royce - Upon trying to login in any web browser, receive this error: "Error continuing with login, please try again or contact support.".
Mitch - Login page redirects to this error: We’re sorry. We are experiencing temporary difficulties. Please try again in just a moment..
Amanda - 504 Error and timelines not loading - Oh No! Something went wrong. Then the page goes blank..
Finn - Unable to open website/CRM at all..
| Component | Status |
|---|---|
| Billing | OK |
| Business card scanner | OK |
| Click-to-call | OK |
| File uploads | OK |
| Google Apps mail integration | OK |
| Inbound email | OK |
| Nutshell application | OK |
| Nutshell Intelligence | OK |
| Nutshell Marketing outgoing email | OK |
| Nutshell support and knowledge base | OK |
CRM and sales automation platform that includes features like billing, email integration, file uploads, business card scanning, and click-to-call functionality.
Monitoring Nutshell since July 2021
Tracking 10 Nutshell services and regions
4 incidents in 2025
IsDown is a status page aggregator that monitors if Nutshell and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Nutshell, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Nutshell (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Nutshell's 10 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Nutshell and other services.
IsDown checks Nutshell official status page for major/minor outages or downtimes. A major outage is when Nutshell experiences a critical issue that severely affects one or more services/regions. A minor incident is when Nutshell experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Nutshell outage, we send you an alert and update your dashboard and status page.
Nutshell and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Nutshell status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Nutshell publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Nutshell and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Nutshell but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Nutshell and other services.
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IsDown integrates with 20+ tools. Connect the status of Nutshell and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Nutshell down?'
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While Downdetector relies on user-submitted reports to detect Nutshell outages, IsDown monitors Nutshell's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Nutshell status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Nutshell in a single dashboard. | ||
| Instant Nutshell outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Nutshell official status and user-reported issues. | ||
| Maintenance feed for Nutshell | ||
| Granular alerts filtering by Nutshell components and regions. |
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Nutshell isn't down. You can check Nutshell status and incident details on the top of the page. IsDown continuously monitors Nutshell official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Nutshell is currently operational. You can check Nutshell status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Nutshell being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Nutshell official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Nutshell last outage was on October 20, 2025 with the title "Nutshell outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Nutshell and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Nutshell is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Nutshell's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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