Check if Octadesk Chat is down, official outages, user-reported issues, and outages map.
Octadesk Chat is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Octadesk status data.
IsDown has tracked 51 incidents for Octadesk Chat since started monitoring Octadesk status in August 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Sep 30, 2025
08:08 PM CEST
|
Minor
Identificamos uma degradação intermitente no carregamento da página de conversas, com impacto lim...
|
about 1 hour |
Sep 29, 2025
03:55 PM CEST
|
Minor
Identificamos uma degradação temporária no carregamento da página de conversas, com impacto limit...
|
about 3 hours |
Sep 18, 2025
08:57 PM CEST
|
Minor
Degradação temporária no carregamento da página de conversas (impacto limitado para alguns clientes)
Identificamos uma degradação temporária no carregamento da página de conversas, com impacto limit...
|
about 3 hours |
Jul 25, 2025
01:25 PM CEST
|
Minor
Degradação temporária no carregamento da página de conversas (impacto limitado para alguns clientes)
Identificamos uma degradação temporária no carregamento da página de conversas, com impacto limit...
|
about 8 hours |
Jul 24, 2025
03:40 PM CEST
|
Minor
Identificamos uma degradação temporária na performance dos serviços de tickets e conversas, com i...
|
about 6 hours |
Jul 22, 2025
08:54 PM CEST
|
Minor
22/07/2025, 15h50 - Identificamos uma degradação temporária na performance dos serviços de ticket...
|
about 3 hours |
Jul 10, 2025
07:53 PM CEST
|
Minor
10/07/2025 - 14h30
Identificamos uma degradação parcial que afetou performance no uso do Octades...
|
about 2 hours |
Jun 07, 2025
01:15 PM CEST
|
Major
07/06 - 08h15 - Identificamos uma instabilidade no envio e recebimento de mensagens Chat/Whatsap...
|
about 3 hours |
Apr 22, 2025
09:11 PM CEST
|
Minor
Identificamos uma instabilidade que afetou o uso da tela de conversas para alguns clientes entre ...
|
about 3 hours |
Apr 12, 2025
01:18 PM CEST
|
Minor
Identificamos uma instabilidade para alguns clientes na utilização do chat. Estamos investigando ...
|
about 2 hours |
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Chat is a component of Octadesk that facilitates real-time messaging between customers and support agents, enhancing customer service interactions.
Monitoring Octadesk since August 2021
Chat is part of Octadesk. Check the Octadesk's status.
16 incidents in 2025
Octadesk Chat isn't down. You can check Octadesk Chat status and incident details on the top of the page. IsDown continuously monitors Octadesk Chat official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Octadesk Chat is currently operational. You can check Octadesk Chat status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Octadesk Chat being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Octadesk Chat official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Octadesk Chat last outage was on September 30, 2025 with the title "Degradação intermitente no carregamento da página de conversas"
IsDown and DownDetector help users determine if Octadesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Octadesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Octadesk with maximum flexibility
IsDown monitors Chat for major outages. A major outage is when Chat experiences a critical issue that severely affects one or more services/regions. When Octadesk marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Octadesk status page for minor outages. A minor outage is when Chat experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Octadesk status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Octadesk publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Octadesk and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Octadesk and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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