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Olark Outage History

Every past Olark outage tracked by IsDown, with detection times, duration, and resolution details.

There were 142 Olark outages since September 2018. The 19 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major September 19, 2025

September 2025: Incident Alerted

Detected Sep 19, 2025 1:12 AM EDT · Resolved Sep 19, 2025 11:09 AM EDT · Duration about 10 hours

Major July 17, 2025

July 2025: Incident Alerted

Detected Jul 17, 2025 2:50 PM EDT · Resolved Jul 17, 2025 5:03 PM EDT · Duration about 2 hours

Minor July 8, 2025

July 2025: Incident Alerted

Detected Jul 8, 2025 12:28 PM EDT · Resolved Jul 8, 2025 3:53 PM EDT · Duration about 3 hours

Minor July 2, 2025

July 2025: Incident Alerted

Detected Jul 2, 2025 12:10 PM EDT · Resolved Jul 2, 2025 3:14 PM EDT · Duration about 3 hours

Minor June 23, 2025

June 2025: Investigating reports of laggy performance in app.olark.com

Detected Jun 23, 2025 2:45 PM EDT · Resolved Jul 2, 2025 3:14 PM EDT · Duration 9 days

Major June 2, 2025

June 2025: Incident Alerted

Detected Jun 2, 2025 12:23 PM EDT · Resolved Jun 20, 2025 12:28 AM EDT · Duration 18 days

Minor May 12, 2025

May 2025: Incident Alerted

Detected May 12, 2025 11:03 AM EDT · Resolved May 27, 2025 10:54 AM EDT · Duration 15 days

Minor May 9, 2025

May 2025: Network instability

Detected May 9, 2025 11:31 AM EDT · Resolved May 9, 2025 11:57 PM EDT · Duration about 12 hours

Minor May 5, 2025

May 2025: Incident Alerted

Detected May 5, 2025 5:41 PM EDT · Resolved May 5, 2025 7:14 PM EDT · Duration about 2 hours