Outage in Onfido
Applicantform users unable to submit media
Resolved Major
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Outage Details
We have identified an issue in the Applicantform application that prevents end users from uploading media. We are currently deploying a fix.
Components affected
Onfido Applicant FormLatest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 06/17/2025 10:03PM
This incident has been resolved.
MONITORING
8 days ago - at 06/17/2025 09:44PM
The fix is now deployed and the end users should be able to upload media again through applicant form. We will keep monitoring for results.
IDENTIFIED
8 days ago - at 06/17/2025 08:56PM
We have identified an issue in the Applicantform application that prevents end users from uploading media. We are currently deploying a fix.
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