Outage in Onfido
Applicantform users unable to submit media
Resolved MajorIncident Report
We have identified an issue in the Applicantform application that prevents end users from uploading media. We are currently deploying a fix.
Components affected
Onfido Applicant FormTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/17/2025 10:03PM
This incident has been resolved.
MONITORING
10 months ago - at 06/17/2025 09:44PM
The fix is now deployed and the end users should be able to upload media again through applicant form. We will keep monitoring for results.
IDENTIFIED
10 months ago - at 06/17/2025 08:56PM
We have identified an issue in the Applicantform application that prevents end users from uploading media. We are currently deploying a fix.
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