Outage in Onfido

Qualified Electronic Signature failures

Resolved Major
September 03, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

Our third-party provider is performing maintenance. All Qualified Electronic Signature capture tasks are stuck in progress. Potential interruption expected up until 00:00 UTC
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/02/2025 11:38PM

This incident has been resolved. QES tasks are being processed as normal.

MONITORING 1 day ago - at 09/02/2025 11:22PM

The maintenance is over.

IDENTIFIED 1 day ago - at 09/02/2025 10:37PM

Our third-party provider is performing maintenance. All Qualified Electronic Signature capture tasks are stuck in progress. Potential interruption expected up until 00:00 UTC

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